Apr 28, 2021 11:40 AM in response to ashtv. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). Oct 3, 2021 11:40 AM in response to aigars16. The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. I have to add +250 to 300ms to have the sound properly adjusted. Takes a few seconds. I can no longer set the audio output device to be my HomePod stereo pair. Audio playback sounds really odd on a surround sound system. This happens on all devices. It was on there for TVos 14.4 and have no idea why they took it out. Yes, that's happening on my M1 Mac, but not on my Intel Mac.Also, most CBS videos, but not all, appear to demand money to watch, even though I'm subscribed to Paramount+.Both of these symptoms started at the same time for me. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. Yup, Ive reset the lot and both HomePods, the Apple TV, and iPhone are all running 14.5. I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. To start the conversation again, simply But when I go to play content from an app (YouTube, Netflix, hulu, etc.) Select Video and Audio. 1-800-MY-APPLE, or, Sales and How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. Please help. Apple TV audio/video sync issues Lately I've been having difficulty with lagging audio to video syncing with my Apple TV 4K. 1-800-MY-APPLE, or, Sales and frame matching etc. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. This is happening across all of the live streaming apps. Thank you again, I misunderstood the status of the signal. AVForums.com is owned and operated by M2N Limited, You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. In a 30 min show I'll have to do this 3-5 times. Alt1037, User profile for user: I have the same issue although I'm using bose smart speakers within my audio environment. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. company number 03997482, registered in England and Wales. No problem when the Apple TV is plugged on the TV but I lose ATMOS. I am available to assist in any troubleshooting. Oct 5, 2021 3:00 AM in response to aigars16. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Note: This issue applies to some TV models released in 2019 or later. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. Your device will automatically restart while installing the updates. Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Just updated to the latest 14.6 release (version released yesterday). When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. Makes viewing intolerable. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). It NEVER did this in any earlier OS. The audio loss seems to mostly impact more recent video files, but also some older ones. Frustrating indeed. This occurs when using Appletv app on a TCL tv. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. After upgrade to tvOS 15 airplay audio is out of sync. Before this, he worked in the technology field across different industries, including healthcare and education. I have the same issue but only if I use airplay to direct the audio to my speakers. AppleInsider may earn an affiliate commission on purchases made through links on our site. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Oct 5, 2021 6:16 AM in response to dangregory. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). Apple TV 4K, only. This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. Reportedly, the issue is limited to the Plex app. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Some TVs have an audio sync delay option in the tv settings. Ever since mine updated, the AirPlay stutters and send everything out of sync on all apps. I have Dolby enabled incl. Apr 30, 2021 12:34 PM in response to DougCG. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. Aug 22, 2021 12:06 PM in response to Ccastle84. Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. Their mouths arent moving in sync with the sound. Oct 9, 2021 4:52 AM in response to Ccastle84. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! This doesnt typically occur with Disney plus or streaming movies from iTunes. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. A forum where Apple customers help each other with their products. Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. I've just reinitialized the ATV yesterday with no luck. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. Fix? User profile for user: Irritating I reset everything from scratch. Source. I did notice that by using passthrough the lip sync returned. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. Apple TV 4K, Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. provided; every potential issue may involve several factors not detailed in the conversations Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. All postings and use of the content on this site are subject to the. omissions and conduct of any third parties in connection with or related to your use of the site. User profile for user: the audio from the show or video doesnt work. only. Thank you for posting in Apple Support Communities. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. An artist who likes to sing and play the guitar. I have the same issues on almost all my streaming apps recently. This adjustment should resolve the issue for the time being, at least until the official fix arrives. According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. 1-800-MY-APPLE, or, Sales and Refunds, Update the software on the iOS device you set up HomePods with, Turn off both Dynamic Range and Frame Rate under Settings->Video & Audio->Match Content, Do the calibration again under Wireless Audio Sync, Turn on both Dynamic range and frame rate under Match Content. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. Well, very happy with the sound but very disappointed with the audio lag. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. Celkins0, User profile for user: Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. Rebooted the router. One could get rid of the issue by switching to the Infuse client. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. Typically I make it a few minutes into a show before it starts. The Mac Pro is still available as the Mac to switch to Apple Silicon. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. Rcxecutioner, User profile for user: Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. But recent updates to the Plex app are likely to be the culprit on other platforms. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. I now have a denon x3700h, to also play ATMOS content as I have those speakers. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. :-( Just tried it.. Sep 30, 2021 5:02 PM in response to Bryantrichar. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. and our wouterdam, User profile for user: But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Why is there no student checking it with some devices before they roll it out? I have a high speed cable and running sound via hdmi . Been having issues with audio/video syncing with my new ATV 4K. Again, this seems to happen most frequently with Netflix and HBO Now. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! When the test is complete, click Done on your Apple TV or iPhone. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. For a better experience, please enable JavaScript in your browser before proceeding. How can they mess it up at generation 15 ? When the match frame rate is on some content has really annoying lip sync content. aigars16. To start the conversation again, simply I'm a techy who is particularly fond of Android smartphones. PLEASE FIX ASAP! Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. Although it must be noted that no official ETA has been shared for the time being. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Brand names used in our stories are trademarks of respective companies. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Delighted to have just upgraded my home cinema after about 14 years. Then we suggest checking the audio settings on your Apple TV. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. Sony A80J lip sync issue with new Apple TV 4K. Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? Play around with the value till the audio and video line up perfectly. It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. This doesnt correct itself until I restart the Apple TV. The sounds you hear when hovering over different apps lags significantly. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. Apr 28, 2021 8:35 AM in response to ashtv. Very annoying. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. Everything was just fine before the 14.5 update and now it's a shambles. Interestingly, movie previews are apparently unaffected by the issue. This problem only happened after my Apple tv HD had it last update on September 20, 2021. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. All of my devices are running 16.1 and everything is on the same Wi-Fi network. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. Here's how it compares to the 2022 13-inch MacBook Pro with M2. And this fix only lasts basically one day. It looks like a BAD UPGRADE. Cookie Notice Again, this is only fixed by resetting the Apple TV. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. provided; every potential issue may involve several factors not detailed in the conversations This problem has been present for months but has gotten significantly worse recently. User profile for user: Some viewers also experience choppy audio and video during playback on the app. Privacy Policy. The TvOS 15.1 does not fix the problem. This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. DocMultimedia, call Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. The video signal is processed by. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. This website uses the TMDb API but is not endorsed or certified by TMDb. I have the same problem when trying to sync my Sonos speakers. omissions and conduct of any third parties in connection with or related to your use of the site. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. Oct 2, 2021 3:04 PM in response to aigars16. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. At any time, you can reset and repeat the Wireless Audio Sync test. I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. dangregory, User profile for user: Before its debut on Roku and Fire TV . The powerful M2 Pro Mac mini is now out, and it gives the tower a run for its money. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. I use an Apple 4K to send the video to the TV (HDMI). (I've tried disabling this, but no change in the sync issues). Happening to me too across multiple apps including Apple TV+. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. ArnoldL51, call Apr 30, 2021 7:08 AM in response to ashtv. 78. Any idea what the problem might be. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. Still experiencing audio latency? Some claim that they were able to play videos without any audio sync issues on the Infuse client. Very frustrating. Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. There was a problem. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. Apple disclaims any and all liability for the acts, My device is set to auto update and is current. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. Apple may provide or recommend responses as a possible solution based on the information Yep, same here. Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. quaffle, User profile for user: Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. ask a new question. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. To start the conversation again, simply Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. Perhaps I am seeing a different issue, but when the sound stops working, I simply reboot the Apple TV, and that brings it back. 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. Apple may provide or recommend responses as a possible solution based on the information Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. The problem is that apple took out the option to calibrate all formats for 24hz. Before 14.5, the wireless sync tool did a great job, now it doesnt. Been having this exact same problem with my AppleTV 4K and two homepods. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Here's how they stack up versus the M1 Max and M1 Pro models. A writer who usually finds himself on the other side of the spectrum. David Camps-Campins1, User profile for user: PS. All postings and use of the content on this site are subject to the. I just updated my Apple TV 4K and this same thing started happening to me today. I can hear the clicks when moving between app tiles, or opening an app.
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